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How 7c7778 Handles Your Personal Data

This policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team.

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7c7778 How 7c7778 Handles Your Personal Data
REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how your data is handled — or you want to request access, correction or deletion — our support team is the right place to start. You can reach us by email, live chat directly on the 7c7778 site, or through the account help section after you log in. We aim to respond to all data-related requests within a reasonable time. For payment-linked queries involving bKash, Nagad or Rocket transaction references, have your account number and the relevant transaction ID ready so we can locate the record quickly.

Team online

Email Support

Send your data request or privacy question to our support email. Include your registered account email so we can verify your identity before actioning the request.

Live Chat

Open the live chat window on the site while logged in. Our team can pull up your account record and discuss your data query directly in the chat session.

Account Help Section

Log into your account and head to the Help section. From there you can submit a written data request that gets routed straight to the right team member.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We take a straightforward approach: collect only what we need, protect it properly, and give you clear ways to manage it. Your account password is stored in hashed form — we cannot read it even internally. Sessions are protected with SSL encryption across all connections, whether you are on mobile or desktop. We use cookies to keep your session active and to remember your preferences between visits, not to track you across unrelated sites.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your settings. You can adjust cookie permissions in your browser at any time without losing your account.

Payment Data Handling

bKash, Nagad and Rocket transactions are handled through each provider's own secure channel. We store only the transaction reference and status — never your wallet PIN or full account credentials.

Data Retention

We keep your account data for as long as your account is active and for any period required by applicable law after closure. When the retention period ends, data is deleted or anonymised.

Requesting Changes

You have the right to access, correct or ask us to delete your personal data. Contact us via email or live chat with your account details and we will handle the request promptly.

Common Questions About This Privacy Policy

Below are the questions we hear most often about data, account privacy and your rights as someone who holds an account with us. If your question is not covered here, contact our support team directly.

We collect your name, email, phone number and any payment identifiers linked to your bKash, Nagad or Rocket wallet. Device and session data is also gathered automatically when you browse.

No. Your wallet PIN and full account credentials are never stored by us. We receive only a transaction reference and a status update from the payment provider after each transaction completes.

Yes. Email our support team or use the live chat on the site while logged in. Verify your identity with your registered email and we will provide the data we hold on your account.

We retain data for as long as required by applicable law after account closure. Once that period passes, your data is deleted or anonymised so it can no longer be linked back to you.

We do not sell your data. We share it only with service providers directly needed to run the platform — such as payment processors for bKash, Nagad or Rocket — and only to the extent necessary.

We use session cookies to maintain your login and preference cookies to remember your settings. You can manage or disable cookies in your browser settings; some site features may work differently as a result.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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