Reference

Terms Conditions, Plainly Set Out

The rules below cover your 7c7778 account end to end — how you sign in, how wallet transfers through bKash, Nagad or Rocket are checked, and what we expect from each other while you use the lobby.

One account per personWallet name matchingSign-in and OTP rulesRegion-based accessHow changes reach you
7c7778 Terms Conditions, Plainly Set Out
ACCOUNT HELP

Where to Ask About the Terms

If a clause reads oddly, ask before you act on it. Support handles account questions from Bangladesh, and the quickest route is the message box inside your account, since it carries your registered number and the transaction you are asking about. Tell us the heading the clause sits under and what you expected it to say. Messages are handled in the order they land, and anything pointing at a transfer gets matched against its wallet reference before we answer.

In-account messages Write to us from the wallet screen inside your account, so the message arrives with the transaction attached. Say what happened in one or two lines and we can pick it up from there.
Wallet reference number Have the bKash, Nagad or Rocket reference ready when you ask about a transfer. That code is what lets support trace a payment instead of guessing at the timeline.
Clause clarification If a term reads oddly, quote the heading it sits under and ask. We will explain how it applies to your own account in plain words, and tighten the wording where it is genuinely unclear.
DATA AND SECURITY

Your Data and Account Security

Opening an account means handing us three things: your name, your mobile number and the wallet you pay from. We keep those to run the account, match incoming transfers and meet the record-keeping duties that apply to us. Everything else follows from that short list — the session cookies that keep you signed in, the login records we turn to when an account is disputed, and the route you take to ask for a correction.

What we hold

Your name, mobile number, wallet reference and a record of what moved in and out. We use them to run the account and match transfers, not to build a profile for anyone else.

Cookies and sessions

Session cookies keep you signed in between pages and remember your device. Clearing them signs you out. Browser controls let you block them, though some account screens will not load without them.

Login and OTP safety

The one-time code is the lock on the door. We never ask for it by phone call or message. Anyone who does is not us — end the call and check the account yourself.

Changing or removing data

Ask from the account area and we will confirm what is held against your name. Some records have to stay for as long as local rules require; we will say which and why when you write in.

Questions About the Terms

Six things people ask us most about the rules, answered the way we would answer them in the account message box — short, specific and tied to your own wallet and sign-in flow.

Yes. Access depends on your local law and eligible regions, and we may limit or close an account where the rules where you live require it. Ask support if you are unsure about your region.

We check the name on the bKash, Nagad or Rocket wallet against the name on your account before a transfer clears. If they differ, send from a wallet registered in your own name instead.

Yes, but do it before you lose the old SIM. Sign in with the current number, update the contact number in the account area, and the next one-time code arrives on the new SIM.

Write from the account area with the detail you want changed. We confirm what is on file, update it, and explain anything we must keep because local record-keeping rules apply to it.

Settle it first. Let any transfer still being checked finish, move the remaining wallet balance back to your bKash, Nagad or Rocket number, then ask us to close the account.

They change when the way we operate changes. Anything material is flagged inside your account before it takes effect, so you see it on your next sign-in rather than finding out later.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.